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Terms & Conditions
Walking Holidays - Ireland Travel Information Guide
1. DEPOSIT
You must complete a booking form accepting on behalf of all your party these terms
and conditions and pay the booking deposit of £90 per person. On payment
of deposit to Go Ireland Limited ("Go Ireland", or "we" or
"us") the depositor therfore agrees to be bound by the related terms
and conditions outlined below. Please note this money is refundable if the tour
is cancelled for the reason of inadequate group size (minimum group size 6 people)
2. BALANCE OF PAYMENT
Within 14-21 days of receipt of your completed booking form and deposit we will
send you joining instructions and a Confirmation Invoice for the balance of the
holiday price and from that point, a contract exists between you and us on the
basis of these terms & conditions and booking information. you must pay the
amount shown on the Confirmation Invoice at least 6 weeks before departure. If
you pay the deposit by credit card we shall take this as your authorisation to
charge the balance to your card on the due date.
3. CANCELLING YOUR HOLIDAY
You have an option to cancel your holiday which must be exercised in writing by
the person who completed the booking form. The fees for the exercise of this option
are as follows:
More than 42 days - Deposit
29-42 days = 30%
15-28 days = 50%
1-14 days = 75%
Departure date or after 100%
4. CHANGES TO BROCHURE DESCRIPTIONS
Brochure descriptions are provided by us in good faith and every care is taken
to ensure accuracy. Between brochure publication and your holiday, changes may
occur. Advertised facillities may be subject to change by the various suppliers
concerned. Facillities and itineraries may be subject to change due to insufficient
numbers, weather, operational or
maintenance reasons.
5. GO IRELAND reserve the right to cancel an entire holiday
if we consider it necessary but
will endeavour to avoid doing so less than six weeks before the start date. In
the case of
inadequate group size GO IRELAND is not responsible for any additional expenses
that may be
incurred by a client preparing for the trip. If a cancellation is made we will
refund in full all monies paid to us by you.
6. LIMITAION OF LIABILITY
(a) The company's liability in tort, contract or otherwise shall be strictly limited
to (1) in the case of adults - twice the amount paid for that adults holiday;
and (2) for children the amount paid by them or on their behalf:
(b) Save and accepting the admission of liability contained in clauses 6(a) above,
Go Ireland shall not be liable in tort, contract or otherwise for any losses suffered
by you be they direct, indirect or consequential.
(c) Go Ireland, it's owner, outfitters, agents representatives and employees,
give notice that they act only as the agent of the owners, contractors and suppliers
providing means of transportation and/or all other related services ans save as
outlined in Clause 6(a) above, Go Ireland assumes no responsibility howsoever
caused for injury, loss or damage to person or property in connection with the
supply of any services resulting directly or indirectly from any negligance, omissions
or actions committed by or as a result of any actions of such owners, contractors
or suppliers.
(d) Go Ireland accepts no liability for failure to provide it's service in the
case of any event or force majeure, which shall include, but will be no limited
to , acts of God, detention, annoyance, delays and expenses arising from quarantine,
strikes, thefts, pilferage, failure of any means of transport to arrive or depart
as scheduled, civil disturbances, government restrictions or regulations. Iteinerary
may be changed where deemed advisable for the comfort and well-being of customers.
7. COMPLAINTS PROCEDURE
If you have a complaint during your holiday you must notify your guide, local
representatives or Go Ireland office who will do their best to resolve the problem.
Should it not be possible to resolve your complaint on the spot, you should write
to our office no later than 14 days after your holiday, with full details. No
claim or complaint will be entertained unless you follow this procedure. All complaints
are thoroughly investigated.
BOOKING INFORMATION
1. SINGLES
A single supplement of IR£14 per night applies. This can be avoided entirely
if singles are willing to share a room with someone of the same sex. We will try
our utmost to match those singles willing to share. A single supplement will only
be chareged in the unlikely event of us not being able to find a match. Due to
the isolated nature of some of our locations, there is limited availability of
single room accommodation and en-suite facilities cannot always be had
2. TRAVEL ADVICE LINE
We will be glad to advise you on your travel arrangements to Ireland, with the
most up to date information on flights, ferries, car hire, trains and buses.
3. ADMINISTRATIVE FEE
Every amendment to the booking after the confirmation has been processed will
be charged at IR£15 per person.
4. TRANSFERS
All Kerry tours include transfers from Kerry Airport on Saturdays (between 10.00
and 17.00 hours). Transfers for those on the independent walking tours are on
Saturdays, Sundays and Mondays only, between the same times. we will gladly arrange
a taxi transfer from the airport outside the above hours. Transfer available from
Shannon airport to Killarney/Killorglin at 18.00 hours on Saturday at IR£50
return (min of 2 people). No refunds are provided for any unused portions of travel.
Please note that we will presume that you will arrive independently at the specified
meeting point, if we do not receive your full arrival details 2 weeks before the
start of the tour.
5. INSURANCE
We cannot accept responsibility for illness/injury to you or loss/damage to your
property while you are on the holiday. For that reason, Go Ireland strongly recommends
that you arrange travel insurance (cover for medical expenses, cash, baggage,
cancellation, etc.).
6. EXTRA NIGHTS ACCOMMODATION
We will gladly book extra nights accommodation for you throughout Ireland - please
advise us of no. of nights, dates, and location and we will give you a price.
Quality guesthouses with en-suite facilities (IR£23 pps) will be booked
unless hotel is requested.
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